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Purchases and Orders

What are the Do’s and Don’ts when buying tickets online?

Do’s
1. View product information on our official website https://singaporegp.sg first and decide which product to buy before entering the booking site.
2. Ensure your credit card has sufficient funds
3. Check that your card is enabled to perform international transactions (for non-Singapore issued cards)
4. Keep to the 10-minute time limit to complete your transaction

Don’ts
1. Avoid making multiple attempts using the same credit card and/or multiple cards to make payments, which may lead to the system blocking your account
2. Do not refresh your page while in the Virtual Waiting Room

If you encounter any payment problems during your transaction, please call the Ticketing Hotline +65 6229 7777 for assistance.