FREQUENTLY ASKED QUESTION

A virtual waiting room manages traffic on the website, ensuring that users will get a smooth and pleasant experience as they await their turn to enter the booking site.

You may join the virtual waiting room 60 minutes prior to the launch of ticket sales. A queue position will be assigned to you at random once sales begin. When it is your turn, a pop-up will direct you to the booking site where you will be able to select and purchase your tickets. Tickets are sold on a first-come, first-served basis. Due to the high demand for tickets to the Formula 1 Singapore Grand Prix 2025, there is no guarantee on their availability.​

You will be placed in a pre-queue waiting room before being assigned a queue position at random once sales begin.

Visitors who are early and waiting in the pre-queue room will see a countdown to the start of ticket sales. When the sales begins, those in the pre-queue will be randomly assigned a queue number.

Those who enter the waiting room after ticket sales have commenced will be placed at the back of the line on a first-come, first-served basis.

When it is your turn, you will be given 10 minutes to enter the booking site and purchase your tickets. If you miss your turn, your session will expire, and you will have to re-enter the queue.