FREQUENTLY ASKED QUESTION
Here are answers to some frequently asked questions that may guide you in your planning before you make your way to the Formula 1 Singapore Grand Prix 2025. If you have any other questions, write to us here.
Purchases and Orders
Do’s
1. View product information on our official website https://singaporegp.sg first and decide which product to buy before entering the booking site.
2. Ensure your credit card has sufficient funds
3. Check that your card is enabled to perform international transactions (for non-Singapore issued cards)
4. Keep to the 10-minute time limit to complete your transaction
Don’ts
1. Avoid making multiple attempts using the same credit card and/or multiple cards to make payments, which may lead to the system blocking your account
2. Do not refresh your page while in the Virtual Waiting Room
If you encounter any payment problems during your transaction, please call the Ticketing Hotline +65 6229 7777 for assistance.
Official Formula 1 Singapore Grand Prix 2025 tickets can be purchased from the official Singapore GP website, www.singaporegp.sg, the Singapore GP Ticketing Hotline +65 6229 7777 and via Authorised Ticketing Partners (ATP).
Only Singapore GP’s Authorised Ticketing Partners (ATP) are permitted to sell Formula 1 Singapore Grand Prix 2025 tickets.
Tickets sold by unauthorised resellers online or outside of the Circuit Park will be void and the ticketholder will be refused entry to the Event. Please refer to Clause 6.6 on Prohibition against Ticket on-selling and unauthorised Tickets on our Terms & Conditions (Sale & Entry) here.
Official Formula 1 Singapore Grand Prix 2025 tickets can only be purchased from the Singapore GP website (www.singaporegp.sg), the Singapore GP ticketing hotline and via Authorised Ticketing Partners (ATP).
If you see lower prices advertised elsewhere, these tickets are likely to be from unauthorised resellers, or may potentially be fraudulent tickets. Any ticket found to be obtained from unauthorised source will be immediately voided and the ticket holder will be refused entry to the Event.
Do note that Singapore GP will only accept the first scan of the e-Ticket upon entry.
Each person may only purchase up to a maximum of 8 tickets for Hospitality, Grandstand, Walkabouts and Combination ticket categories.
Each ticket in a three-day ticket may be used by a different ticketholder. However, please note that tickets are non-transferable on the same day during the day of entry into the Circuit Park.
All patrons, including children, must have a valid ticket for entry.
General Access: any person under 12 years of age must be accompanied and supervised at all times by his or her parent/guardian.
Hospitality Facilities: any person under 18 years of age must be accompanied and supervised at all times by his or her parent/guardian.
Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.
The full conditions of sale and entry to the Formula 1 Singapore Airlines Singapore Grand Prix 2024 can be found here.
Patrons aged 16 and below can enjoy up to 50% off the regular price for the 3-day Pit Grandstand and 3-day Stamford Grandstand tickets. Only limited tickets available.
Tickets Holders holding a Junior Ticket must not be older than 16 years of age on the day of entry into the Circuit Park. Singapore GP Pte Ltd reserves the right to request for identification and/or such other evidence, proof of verification of eligibility or age.
All patrons 12 and under who wishes to purchase a Junior Ticket should be accompanied by an adult to the event.
Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a Form of Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.
You may choose your preferred grandstand and block, but not the individual seats within that grandstand. The computerised ticketing system allocates seats on a best available basis at the time of purchase. This means that when you buy the tickets, you will get the best seats available at that point of time.
For assistance, you may contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.
Only ticket upgrades are permissible. For assistance, please contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.