FREQUENTLY ASKED QUESTION
Here are answers to some frequently asked questions that may guide you in your planning before you make your way to the Formula 1 Singapore Grand Prix 2025. If you have any other questions, write to us here.
Entertainment
Ticketing Information
Purchases and Orders
Delivery / Collection (Hospitality Tickets only)
Payment
eTicket (General Tickets only)
Refund
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Delivery / Collection (Hospitality Tickets only)
You may choose to collect your hospitality tickets at a self-collection venue or receive them via courier.
Your shipping and billing addresses can be two different addresses.
Ticket collection details for hospitality tickets will be communicated directly to the ticketholder at a later date.
If you have opted to have your hospitality tickets couriered to you, you can expect to receive your tickets at the address provided by you closer to the event.
If you are not able to collect by the dates stated, or wish to amend the method of ticket collection, please contact us here or our Hospitality team at +65 6731 5900.
If you did not receive your tickets, please contact us here or our Hospitality team at +65 6731 5900.
You are required to present the following items for verification upon collection:
- Clear copy of your email confirmation
- Any photo identification card that bears the credit card holder’s name such as NRIC, Passport or Driver's license
- Credit card used for the purchase
If you are unable to produce the original credit card due to replacement or loss of card, please contact us here or call our Ticketing hotline +65 6229 7777 for assistance prior to collection.
Please write to us here if you are unable to collect your tickets personally.